Question 1

Can you service the fire alarm system already installed in my building?

Accepted Answer

In most cases we start with an evaluation of the existing system. Serviceability depends on the panel, devices, available parts and condition — requirements, compatibility, permitting and final scope depend on the property, system and technical review.

Question 2

Do I need a full system replacement?

Accepted Answer

Not necessarily. We look first for service, upgrade and expansion paths and preserve usable existing equipment when technically appropriate. Whether replacement is appropriate depends on the installed system, property and technical review.

Question 3

Can you take over monitoring from another company?

Accepted Answer

Monitoring takeover may be an option for an existing system. Compatibility and the appropriate communications path depend on the installed equipment, property and technical review.

Question 4

What areas do you serve?

Accepted Answer

Security First Alarm is Portland-based and serves commercial property throughout Oregon and Washington.